FAQ

Frequently asked questions about MailSped and data processing.

Your privacy and security are our top priorities

Data Processing & Privacy

This FAQ covers what data we collect through analytics and how we process your emails while maintaining the highest privacy standards.

Frequently Asked Questions

Below is a detailed list of data collected by PostHog Analytics:

Data Type	Examples	Purpose
Event Data	Pageviews, clicks, form submissions, custom events	User behavior analytics
User & Device Metadata	IP address, browser type, OS, screen resolution	Technical optimization
Session Data	Mouse movements, interactions, page scrolls	Session recording & heatmaps
User Identity Data	User ID, email, name (if provided)	Account management
Backend & API Analytics	API requests, feature flags, error tracking	Performance monitoring
Infrastructure Metrics	Load times, query performance	System optimization

• Pageviews and screenviews • Clicks on elements (buttons, links, etc.) • Form submissions • Custom events defined by developers (e.g., "Added to Cart", "Signed Up") • Time spent on pages • Scroll depth and interactions • Errors and exceptions (frontend and backend) • API requests and responses (if instrumented) • Feature flag usage • A/B test variations seen

• IP address (can be disabled for privacy) • User agent (browser type, version) • Operating system and version • Device type (mobile, desktop, tablet) • Screen resolution • Language preferences • Referrer URL (where the user came from) • UTM parameters (campaign tracking) • Custom properties (set by developers)

• Mouse movements • Clicks and interactions • Form field inputs (can be masked for privacy) • Page scrolls and navigation history • Errors encountered during a session

• User ID (if assigned by your system) • Email (if captured) • Name and profile data (if captured) • Custom properties (e.g., subscription type, account status)

• API request logs and performance • Feature flag evaluations • Error tracking (Sentry integration possible) • Backend event tracking (e.g., database changes)

• Load times and page speed • API request duration • Database query times (if instrumented) • Server-side event logging (if enabled)

• IP Address: Can be anonymized. • GDPR Compliance: Supports data deletion requests. • Self-hosted Option: Allows full control over data. • Session Recording Redaction: Can exclude sensitive fields from being recorded.

MailSped does not store original emails. Instead, only the processed version is kept, which includes: • Summary: A concise description of the main message of the email. • Key Action Points: A list of important actions the recipient should take. • Urgency Score: A numerical rating (1-100) indicating the urgency of the email. This ensures that only structured summaries are retained, maintaining privacy and security best practices.