FAQ
Frequently Asked Questions about MailSped and Data Processing
Data Collected by PostHog Analytics
Below is a detailed list of data collected by PostHog Analytics:
Event Data (User Behavior Analytics)
- Pageviews and screenviews
- Clicks on elements (buttons, links, etc.)
- Form submissions
- Custom events defined by developers (e.g., "Added to Cart", "Signed Up")
- Time spent on pages
- Scroll depth and interactions
- Errors and exceptions (frontend and backend)
- API requests and responses (if instrumented)
- Feature flag usage
- A/B test variations seen
User & Device Metadata
- IP address (can be disabled for privacy)
- User agent (browser type, version)
- Operating system and version
- Device type (mobile, desktop, tablet)
- Screen resolution
- Language preferences
- Referrer URL (where the user came from)
- UTM parameters (campaign tracking)
- Custom properties (set by developers)
Session Data (Session Recording & Heatmaps)
- Mouse movements
- Clicks and interactions
- Form field inputs (can be masked for privacy)
- Page scrolls and navigation history
- Errors encountered during a session
User Identity Data (If Provided)
- User ID (if assigned by your system)
- Email (if captured)
- Name and profile data (if captured)
- Custom properties (e.g., subscription type, account status)
Backend & API Analytics
- API request logs and performance
- Feature flag evaluations
- Error tracking (Sentry integration possible)
- Backend event tracking (e.g., database changes)
Infrastructure & Performance Metrics
- Load times and page speed
- API request duration
- Database query times (if instrumented)
- Server-side event logging (if enabled)
Privacy & Compliance Considerations
- IP Address: Can be anonymized.
- GDPR Compliance: Supports data deletion requests.
- Self-hosted Option: Allows full control over data.
- Session Recording Redaction: Can exclude sensitive fields from being recorded.
Email Analysis Processing
MailSped does not store original emails. Instead, only the processed version is kept, which includes:
- Summary: A concise description of the main message of the email.
- Key Action Points: A list of important actions the recipient should take.
- Urgency Score: A numerical rating (1-100) indicating the urgency of the email.
This ensures that only structured summaries are retained, maintaining privacy and security best practices.
Your data security is our top priority
If you have any questions about our data handling practices, please contact us.